Play 4 Less Pilot Terms and Conditions

In these Terms and Conditions, Activate Games Inc., and its affiliates, including the entity that operates the Activate facility (“Activate Facility”) you are signing up to play at, is referred to as “Activate”.

Supplier information. Activate Games Inc. (“Activate”) is the supplier under these Terms and Conditions. Activate’s business address 11-1099 Wilkes Avenue, Winnipeg, Manitoba R3P 2S2. Activate can be contacted by email at [email protected].

Consumer disclosure and order confirmation. At the time of purchase, Activate will provide the Pass Holder with a purchase confirmation or receipt that includes the Pass Holder’s name, the date of the contract, an itemized description of the price of the PLAY 4 LESS pass pack (including applicable taxes and fees), the currency in which the price is stated, and the payment method used. This purchase confirmation forms part of, and should be read together with, these Terms and Conditions. Unless otherwise indicated at checkout, amounts for PLAY 4 LESS pass packs purchased at an Activate Facility in Ontario, Alberta or Saskatchewan are stated in Canadian dollars, and amounts for pass packs purchased at an Activate Facility in Washington State are stated in U.S. dollars. PLAY 4 LESS pass packs are delivered electronically and no shipping charges apply. Except for the charges described in these Terms and Conditions, including any late cancellation or no-show charge disclosed to the Pass Holder at the time of booking, Activate does not charge additional in connection with a PLAY 4 LESS pass pack. No trade-in arrangement applies to the purchase of a PLAY 4 LESS pass pack.

Purchase and term. PLAY 4 LESS is a prepaid, non-membership four-visit pass pack for use at the Activate Facility selected at the time of purchase. The pack includes four eligible individual admissions for one named player only. The purchase price and session length vary by participating location, as outlined below, and the full purchase price, plus applicable taxes and fees, is due at the time of purchase by credit card, debit card or another payment method accepted by Activate. The pack does not create a subscription, membership, auto-renewal arrangement or ongoing commitment. The pass pack is active upon purchase and is deemed delivered when Activate sends the purchase confirmation by email. Unless otherwise stated by Activate, the four included admissions expire one year from the date of purchase and must be used at the designated Activate Facility. Each individual assigned to a PLAY 4 LESS pass pack is referred to in these Terms and Conditions as the “Pass Holder”.

Included admissions and participating locations. Each PLAY 4 LESS pass pack includes four eligible individual admissions for the Pass Holder at the Activate Facility selected at the time of purchase. PLAY 4 LESS is offered only at participating pilot locations, which may include London, Ontario; Calgary SW, Alberta; Calgary N, Alberta; Tukwila, Washington; and Regina, Saskatchewan. The purchase price and session length at each participating location are as follows:

  • London, Ontario: CAD $60 plus applicable taxes and fees for four 75-minute sessions.

  • Regina, Saskatchewan: CAD $60 plus applicable taxes and fees for four 75-minute sessions.

  • Tukwila, Washington: USD $60 plus applicable taxes and fees for four 60-minute sessions.

  • Calgary North, Alberta: CAD $80 plus applicable taxes and fees for four 90-minute sessions.

  • Calgary South, Alberta: CAD $80 plus applicable taxes and fees for four 90-minute sessions.

Each included admission may be redeemed for one session of the duration specified for the participating location selected at the time of purchase. Activate may vary price, taxes, fees, availability or launch timing by location where permitted by applicable law. Included admissions are provided in person to the Pass Holder at the participating Activate Facility selected at the time of purchase, and are redeemed on-site when Activate staff scan the Pass Holder’s wristband. Unless otherwise stated by Activate, there are no blackout dates during the one-year validity period; however, each redemption remains subject to availability, eligible products, booking requirements, operating hours, capacity and standard participation requirements.

Named Pass Holder and player assignment. The PLAY 4 LESS pass pack is for one named Pass Holder only and may not be shared, transferred, resold or used by any other person. The pass pack is not assigned to a player at purchase. On the Pass Holder’s first visit, after the Pass Holder signs into or creates their Activate player account and assigns that account to their wristband using the in-store iPad, Activate staff will scan the wristband, confirm the player name shown on the linked Activate profile and enter that player name or player identifier into the custom field on the applicable ROLLER multi-pass. Once assigned, the pass pack is locked to that Pass Holder and must not be changed except as expressly approved by Activate.

Redemption limit and use. A maximum of four included admissions may be redeemed under each PLAY 4 LESS pass pack, with no more than one included admission redeemed per day unless Activate expressly permits otherwise. Visit one is redeemed in ROLLER as part of the initial assignment process. For return visits, Activate may require staff to confirm the Pass Holder’s player name or player identifier against the matching ROLLER multi-pass before issuing or permitting use of a wristband for redemption.

Expiry, carryover and repurchase. Unused admissions expire one year from the date of purchase. All four included admissions must be redeemed, and the services under the PLAY 4 LESS pass pack completed, on or before that expiry date. Unused admissions have no cash value, do not carry forward beyond the expiry date and cannot be exchanged or redeemed after expiry, except where required by applicable law or expressly approved by Activate. The Pass Holder may purchase another PLAY 4 LESS pass pack after all four admissions on the current pass pack have been used. There is no limit on the number of PLAY 4 LESS pass packs a Pass Holder may purchase, but only one active pass pack may be assigned to the Pass Holder at a time unless Activate expressly permits otherwise.

Booking and capacity. The pass does not guarantee admission or priority access. Advance reservations may be required. Admission remains subject to capacity, Activate’s operational requirements and all standard participation requirements, as determined by Activate from time to time in its discretion.

Assumption of risk and waiver. Participation in activities at an Activate Facility involves inherent risks of injury. Before a Pass Holder may redeem any admission under a PLAY 4 LESS pass pack, the Pass Holder (or, if the Pass Holder is a minor, the Pass Holder's parent or legal guardian) must review, sign and comply with the Activate Liability Waiver, release of liability and assumption of risk agreement. The Waiver is a condition of participation, and applies in addition to, and is not replaced or limited by, these Terms and Conditions. If the Pass Holder does not execute the Waiver, Activate may refuse admission, and the applicable included admission will not be treated as redeemed.

Cancellations and no-shows. An unused admission is restored only when the associated booking is cancelled within the published cancellation window and has not been redeemed. Late cancellations and no-shows may forfeit the admission or incur additional charges, as disclosed to the Pass Holder at the time of booking, as determined by Activate in its discretion and subject to applicable law.

Other offers and discounts. PLAY 4 LESS pass packs and included admissions cannot be combined with other discounts, promotional products, complimentary admissions, employee benefits, streak discounts, lifetime 50%-off benefits or other offers unless expressly stated by Activate in its discretion.

Payment issues. The purchase price is due in full at the time of purchase. If a payment is reversed, charged back, dishonoured, disputed as unauthorized or otherwise not received by Activate after the PLAY 4 LESS pass pack has been issued, Activate may temporarily suspend the pass pack and any unused admissions while Activate reviews the payment issue and attempts payment recovery. During any temporary suspension, the Pass Holder may not redeem admissions or receive PLAY 4 LESS benefits. Activate may terminate the pass pack and forfeit unused admissions if payment is not resolved, subject to applicable law.

Termination by Activate. Activate may terminate a PLAY 4 LESS pass pack for failure to comply with the rules, regulations, Activate Terms & Conditions generally or these Terms and Conditions, including, without limitation, fraud, transfer, resale, payment disputes or other material misuse, subject to applicable law. If Activate terminates the PLAY 4 LESS pass pack, any unused admissions will be forfeited by the Pass Holder.

Refunds, Returns and Exchanges. PLAY 4 LESS pass packs are non-transferable and, except as expressly set out in these Terms and Conditions or required by applicable law, are non-exchangeable and nonreturnable once purchased. Program changes. Activate may modify eligible products or operating rules prospectively where permitted, but will not materially reduce benefits for the then-current validity period without an appropriate remedy, which may include continued access to the purchased admissions, a substitute benefit of comparable value, an extension of the validity period, or a refund as required by applicable law or Activate’s refund policy.

Privacy. By purchasing or using a PLAY 4 LESS pass pack, the Pass Holder agrees that personal information will be collected, used and disclosed in accordance with Activate's privacy policy.

Offer Discontinuance. Activate reserves the right to pause or discontinue sales of the PLAY 4 LESS pass pack at any time for future purchases without prior notice. Any pause or discontinuance will not affect PLAY 4 LESS pass packs already purchased for the then-current validity period, except as expressly permitted by these Terms and Conditions and applicable law.

Governing law. These Terms and Conditions are governed by the laws of the province or state in which the Activate Facility selected at the time of purchase is located, and the federal laws of Canada or the United States applicable in that province or state, without regard to conflict of law principles. Nothing in these Terms and Conditions limits any right the Pass Holder may have to bring a claim before the courts of their home jurisdiction, or any other right, protection or remedy available to the Pass Holder under applicable consumer protection law.

Force majeure. Activate will not be liable for any delay or failure to perform its obligations under these Terms and Conditions to the extent the delay or failure results from a cause beyond Activate's reasonable control, including fire, flood, natural disaster, labour dispute, government order or regulation, public health emergency, act of terrorism, or failure of utilities or third-party facilities or equipment. Where an included admission cannot reasonably be redeemed as a result of such an event, Activate will act reasonably to extend the applicable validity period or otherwise accommodate the Pass Holder. Severability. If any provision of these Terms and Conditions is held by a court or tribunal of competent jurisdiction to be invalid, illegal or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect. Where permitted, the invalid or unenforceable provision will be replaced with a valid provision that most closely reflects the original intent of Activate and the Pass Holder.Entire agreement. These Terms and Conditions, together with the purchase confirmation provided to the Pass Holder and any policies referenced in these Terms and Conditions (including Activate's Terms & Conditions, privacy policy, and liability waiver), constitute the entire agreement between the Pass Holder and Activate with respect to the PLAY 4 LESS pass pack, and supersede all prior or contemporaneous understandings, representations or agreements, whether written or oral, relating to its subject matterIn these Terms and Conditions, Activate Games Inc., and its affiliates, including the entity that operates the Activate facility (“Activate Facility”) you are signing up to play at, is referred to as “Activate”.

See below for participating locations.

Alberta

Calgary (North)
2929 Sunridge Way NE, Unit 420
Calgary, AB T1Y 7K7
587-885-3358
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Calgary (South West)
13226 Macleod Trail SE Canyon Meadows Centre, Unit 146
Calgary, AB T2J 7E5
587-885-4185
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Ontario

London
Unit B-2, 3198 Wonderland Road S
London, ON N6L 1A1

Saskatchewan

Regina
2550 Quance Street
Regina, SK S4V 2X5
639-477-0134
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Washington

Tukwila (Seattle)
Unit 650 - 300 Andover Park W,
Tukwila, WA 98188
564-206-0920
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